AUPrivacy Policy
At Pacific Spins Casino, we take the trust you place in us seriously. We’re committed to ensuring that your personal data is handled with the utmost care and respect. Our privacy policy outlines exactly how we collect, use, and protect your information, giving you the confidence to enjoy your time with us. It’s always a good idea to have a read-through, so you’re fully informed about how we operate.
Data Handling Practices
This Privacy Policy details how we handle your personal data under applicable gambling laws, making sure everything we do is compliant and secure. All of this is necessary for providing our services, so your agreement to this policy is required when you use the site.
Pacific Spins Casino operates under the licensing and regulation of Comoros (Anjouan Gaming). If we make any changes to this policy, it’s your responsibility to check back regularly. By continuing to use our services, you agree to any updates we may introduce.
Information Gathering
We collect various pieces of personal data during your interactions with our website.
- Details you provide during registration, including name, contact information, and identification documents.
- Records of communications between you and our support teams.
- Transaction histories and patterns of website usage.
- Documents required for identity verification and regulatory compliance.
This data is essential for us to offer you the best and most secure services possible.
Utilization of Information
Your data helps us to:
- process transactions and facilitate betting;
- provide support and services you request;
- perform essential verification checks and comply with regulatory requirements;
- send you promotional material if you’ve given us permission;
- fulfil legal obligations like anti-money laundering protocols;
- monitor for suspicious activity to prevent fraud or unlawful behaviour;
- conduct market research and create reports based on anonymized, aggregated data.
These functions are crucial to maintaining a safe and enjoyable environment for all players.
Marketing Communications
With your consent, we’ll use your personal information to send out promotions and offers. If you decide you no longer want to receive these, you can easily opt-out through your account settings or by contacting our support team.
Information Disclosure
We don’t sell or rent your personal data. However, we may share it within our group or with business partners when it’s necessary to provide services or meet legal obligations. Third-party service providers might also access your information strictly for processing purposes.
Data Security and Storage
We prioritise the safety of your personal data, adhering to strict legal standards for its protection. Your data will be securely stored and kept for a minimum of five years after account closure, as required by anti-money laundering laws.
Cookies and Tracking Technology
We use cookies and similar technologies to improve your experience, analyze how the site is used, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings, though limiting cookies may affect your experience on the site.
Your Rights and Contact Details
You have the right to access your personal data, update it, or object to how it’s used for marketing purposes. For any queries or concerns, our Data Protection Officer (DPO) is available via email. Under GDPR, you also have the right to lodge complaints with the relevant regulatory authorities.
This privacy policy shows our dedication to protecting your information and ensuring a safe, secure gaming experience at Pacific Spins Casino. If you have any questions or need assistance regarding your data, don’t hesitate to get in touch. We're here to help.
